Phone Calls
We will try to address all calls in a timely manner. Please call during normal office hours to request appointments, ask questions regarding billing, or to request refills. We have found that if you contact your pharmacy directly, they will contact us with a refill request, which will expedite the process. Please allow 48 hours for refill requests.
ADHD medications are controlled substances which require you to pick them up in person at our office. Please give us 48 hours notice for these refill requests.
We encourage you to use the nursing advice line associated with most insurance providers. If you have a medical question for our physician or staff that cannot wait until the next scheduled appointment, please leave a precise question. We may ask you to make an appointment if we feel that your child needs to be seen or to discuss the matter in greater detail.